Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
The issue has been identified and a fix is being implemented.
Investigating
ClickHouse has identified a problem with the provisioning engine in regions AWS us-west-2 and AWS us-east-2. We suspect that any changes that require a provisioning engine reconciliation - such as changing autoscaling settings - will fail at this time
Availability metrics are reported at an aggregate level across all tiers and error types.
Individual customer availability may vary depending on their workload, autoscaling settings and API features in use.