Global issues with provisioning of new services, access to SQL console and ClickPipes. (Formerly: SQL Console returns "Error fetching credentials")

Resolved·Partial outage

All systems operational and returned to normal operation mode.

Thu, Aug 29, 2024, 10:44 AM

(7 months ago)

Affected components

Aug 29, 2024, 09:13 AM

10:01 AM

Updates

Resolved

All systems operational and returned to normal operation mode.

Thu, Aug 29, 2024, 10:44 AM

Monitoring

Issue is fixed starting and since 09:52 UTC we do not see more errors.

Thu, Aug 29, 2024, 10:01 AM(43 minutes earlier)

Identified

SQL Console new user sessions can receive an error.Provisioning of new services may be impacted.ClickPipes may be impacted.

Issue related to AWS Global STS (Security Token Service) outage.

https://health.aws.amazon.com/health/status

Operational issue - AWS Identity and Access Management (Global)Service AWS Identity and Access ManagementSeverity Informational

Connectivity IssuesAug 29 2:31 AM PDT We are investigating connectivity issues, impacting requests made to AWS STS (Security Token Service). Other AWS Services are also seeing impact due to this issue. We are actively investigating this issue and will provide more information within the next 30 minutes.

Thu, Aug 29, 2024, 09:46 AM(14 minutes earlier)

Investigating

Some SQL Console sessions can get error. Investigation in progress.

Thu, Aug 29, 2024, 09:13 AM(33 minutes earlier)

Availability metrics are reported at an aggregate level across all tiers and error types.
Individual customer availability may vary depending on their workload, autoscaling settings and API features in use.