Some ClickHouse Cloud services offline in multiple AWS regions
Resolved·Partial outage

This incident has been resolved, and all impacted services are online. ClickHouse sincerely apologizes for the interruption, and improvements have been identified to avoid this scenario when the metrics and monitoring platform is updated in the future.

Thu, Jul 11, 2024, 05:13 PM
(9 months ago)
·
Affected components
Updates

Resolved

This incident has been resolved, and all impacted services are online. ClickHouse sincerely apologizes for the interruption, and improvements have been identified to avoid this scenario when the metrics and monitoring platform is updated in the future.

Thu, Jul 11, 2024, 05:13 PM

Monitoring

All impacted nodes and services have been corrected and brought online. ClickHouse is continuing to monitor.

Thu, Jul 11, 2024, 04:39 PM(34 minutes earlier)

Identified

The problem has been identified and related to the planned Metrics Cluster Maintenance. Impacted nodes are actively being corrected and brought online.

Thu, Jul 11, 2024, 04:29 PM

Investigating

ClickHouse Cloud is currently experiencing a major problem in multiple AWS regions causing some user services to go offline. ClickHouse is actively investigating the issue.

Thu, Jul 11, 2024, 04:02 PM(27 minutes earlier)
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Individual customer availability may vary depending on their workload, autoscaling settings and API features in use.