Creation of services via web UI not always working

Incident Report for ClickHouse Cloud

Resolved

This issue is now resolved.

Posted Dec 13, 2024 - 15:14 UTC

Monitoring

We deployed a fix to our Web UI and things should be back to normal.

Posted Dec 13, 2024 - 14:41 UTC

Update

We are testing a fix for the issue and hope to roll it out soon.

Posted Dec 13, 2024 - 13:10 UTC

Identified

We found a bug on the WEB UI that can affect Azure and eu-west-2 services creation. Wrong default options can be applied during service creation which could result in an error. We are working on a fix.

Posted Dec 13, 2024 - 11:32 UTC

Investigating

There is currently a problem that prevents creation of new services via Web UI. We're investigating on the root cause.

Posted Dec 13, 2024 - 11:24 UTC

This incident affected: ClickHouse Cloud Console (SQLConsole), Azure (germanywestcentral, eastus2, westus3), and Amazon Web Services (AWS) (eu-west-2).