We are pleased to inform you that a fix has been applied to improve role provisioning resource utilization. Since the fix was implemented, no further request errors have been observed.
We will continue to monitor the system to ensure stability.
If you experience any issues, please contact the support team.
Posted Dec 27, 2024 - 20:42 UTC
Update
Updating the status to correct one.
Team is working on resolution.
Posted Dec 27, 2024 - 17:33 UTC
Update
Only SQL console and Query endpoints API might experience impact. Instance provisioning is not affected.
Posted Dec 27, 2024 - 14:24 UTC
Update
The impact is localized to customers connecting from AMER regions.
Posted Dec 27, 2024 - 14:16 UTC
Identified
New sessions to SQL Console may fail to connect to ClickHouse. Query API may fail to connect to ClickHouse.
Issue is identified and we are working on solution.
Posted Dec 27, 2024 - 14:14 UTC
This incident affected: ClickHouse Cloud Console (SQLConsole).